Managing Hospitality Operations

Program Description

The Managing Hospitality Operations Certificate Program includes most of the components required for a successful career in hospitality operations, students learn all the different aspects of the hospitality industry and all the departments that form an integral part of the tourism and hospitality industry from Destination Marketing and Development to develop and market a tourism destination, to Rooms Division (Front Office and Housekeeping, Facility Management), Managing Food & Beverage Operations, Marketing & Sales of the hospitality products and Convention Management & Service. The program pays a special attention to the tourism industry and all the hotels’ supporting departments required performance to support the hotel operation (Human Resources, Supervision, Accounting, and Technology) including an interactive learning on how these departments operate, the special requirements needed to pursue a career in each of them, a detailed look at each department operations and understanding these departments’ role in a successful Managing Hospitality operation.

Program Length

480 hours / 24 weeks

Program Courses

  •     Management of Food and Beverage Operations
  •     Supervision in the Hospitality Industry
  •     Fundamentals of Destination Management and Marketing
  •     Managing Front Office Operations
  •     Managing Housekeeping Operations
  •     Managing Beverage Service
  •     Managing Technology in the Hospitality Industry
  •     Hospitality Sales and Marketing

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