General Guidelines:

a. Dorset College will follow the guidelines established by PTIB/PTIRU in all refund situations.

b. Dorset College’s Tuition Refund Policy is published in its entirety on the school/student portal and outlined in the Student Handbook.

c. To protect students, tuition sponsors, and Dorset College, and to comply with Canada’s Proceeds of Crime (Money Laundering) and Terrorist Financing Act and Regulations, all tuition paid to Dorset College through a third party will be refunded to the original sender’s account. In this circumstance, no refund will be paid directly to students unless:

•    The student signs and submits Dorset College’s Permanent Withdrawal Form AND provides proof showing the student’s rightful ownership of the tuition funds, OR

•    The student signs and submits Dorset College’s Permanent Withdrawal Form, AND the original sender provides proof indicating the student can claim the tuition funds.

d. If a student has not signed a student contract before receiving a Letter of Acceptance from Dorset College, the Letter of Acceptance stands as a contract between the student and Dorset College; the date of the letter stands as the effective date of this contract.

The following applies to students who are admitted into Dorset College Approved Programs by PTIB/ PTIRU:

• English as a Second Language
• Tourism & Hospitality Management Programs

  Approved Programs – In-class, Combined Delivery, or Synchronous Distance Delivery	Refund Due
  Before program start date, institution receives a notice of withdrawal:
  No later than seven days after student signed the enrolment contract, and Before the program start date.	100% of tuition and all related fees, other than application fee. Related fees include: administrative fees, application fees, assessment fees, and fees charged for textbooks or other course materials, and unused aircraft utilization fees.
  More than seven days after student signed the enrolment contract, and Before the program start date.	Institution may retain up to 10% of tuition, to a maximum of $1,000 paid or payable under a contract.
  After the program start date, the institution provides a notice of dismissal or receive a notice of withdrawal (applies to all programs):
  No later than seven days after the program start date, the institution provides a notice of dismissal or receives a notice of withdrawal	Institution may retain up to 10% of tuition, to a maximum of $1,000 paid or payable under a contract.
  After program start date, institution provides a notice of dismissal or receives a notice of withdrawal (applies to all approved programs, other than solely-asynchronous distance-education-only programs):
  After the program start date, and up to and including 10% of instruction hours have been provided	Institution may retain up to 10% of tuition paid or payable under a contract.
  After the program start date, and after more than 10% but before 30% of instruction hours have been provided.	Institution may retain up to 30% of tuition paid or payable under a contract.
  After the program start date, and after more than 30% but before 50% of instruction hours have been provided.	Institution may retain up to 50% of tuition paid or payable under a contract.
  After the program start date, and after more than 50% of instruction hours have been provided.	No refund due
  Student does not attend – “no-show” (applies to all students except those enrolled in a program delivered solely by asynchronous distance education):
  A student does not attend the first 30% of the program.	Institution may retain up to 50% of the tuition paid under a contract.
  Institution receives a refusal of study permit (applies to international students requiring a study permit):
  Before 30% of instruction hours would have been provided, had the student started the program on the later of the following: The program start date in the most recent Letter of Acceptance The program start date in the enrolment contract Student has not requested additional Letter(s) of Acceptance.	100% tuition and all related fees, other than application fee.
  Approved Programs – Solely Asynchronous Distance Delivery	Refund Due
  Before program start date, institution receives a notice of withdrawal:
  No later than seven days after student signed the enrolment contract, and Before the program start date.	100% of tuition and all related fees, other than application fee. Related fees include administrative fees, application fees, assessment fees, and fees charged for textbooks or other course materials, and aircraft utilization fees.
  More than seven days after student signed the enrolment contract, and Before the program start date.	Institution may retain up to 10% of tuition, to a maximum of $1,000 paid or payable under a contract.
  After program start date, institution provides a notice of dismissal or receives a notice of withdrawal (applies to only approved solely asynchronous distance-education-only programs):
  No later than seven days after the program start date	Institution may retain up to 10% of tuition, to a maximum of $1,000 paid or payable under a contract.
  Student has completed no more than 10% of the program	Institution may retain up to 10% of tuition paid or payable under a contract.
  Student has completed no more than 10% but less than 30% of the program	Institution may retain up to 30% of the tuition paid or payable under a contract.
  Student has completed more than 30% but less than 50% of the program	Institution may retain up to 50% of tuition paid or payable under a contract.
  Student has completed 50% or more of the program	No refund due
  Completed means the student has received an evaluation of their performance for the specified percentage of hours of instruction.  Only hours of instruction for which the student received an evaluation should be included in the calculation of a tuition refund. If a student completed a portion of a program for which they did not receive an evaluation, that portion should not be included in the calculation of the percentage of the program completed
  Approved Programs - All Delivery Methods	Refund Due
  Student enrolled in a program without having met the admission requirements for the program
  If the student did not misrepresent the student's knowledge or skills	100% tuition and all related fees, including application fees
  Institution does not provide a work experience
  The institution fails to provide the work experience within 30 days of the contract end date, unless the registrar determines the institution was prevented from doing so by circumstances beyond its control.	100% tuition and all related fees, other than application fees

The following applies to students who are admitted into Dorset College’s Non-Approved Programs by PTIB/ PTIRU: